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May 2020
15
Friday, May 15 - Tuesday, May 19, 2020
Portland, OR

MLA ’19 Meeting FAQ

Last updated January 31, 2019

Find answers to common questions about MLA ’19 in the following categories:

General Information | RegistrationHotel and Travel

Cancellations and Refunds | Onsite Information

Have a question not listed here? Contact us at registration@mail.mlahq.org!

General Information

Yes! Visit our tips page, or download the tips as a Word document

You can find the MLA Privacy Policy at the bottom of every MLANET page. The policy explains how MLA collects, uses, and safeguards information you provide to us.

Registration

Full meeting registration (Package A) includes:
  • Admission to the Welcome Reception in the Hall of Exhibits, Saturday, May 4, 5:00 p.m.–7:30 p.m.
  • Admission to all plenary, immersion, paper, and poster sessions
  • Access to the Hall of Exhibits
  • Beverage breaks on Sunday and Monday
  • Access to the Library School Reunion Tea and International Visitors Reception
  • A ticket for admission to the MLA networking event on Tuesday evening
  • Exclusive registrant access to MLA ’19 recorded content (e-Conference access) through May 2020

The early bird discount is automatically applied to registrations that are completed on or before Wednesday, April 3, 2019, and saves registrants $50 to $100, depending on your member category. Register early and save money!

  1. Login to MLANET.
  2. Connect to online registration.
  3. A new window will open with your registration form. Below “Badge/Name Information” is the question: “Are you a member of an affiliate organization?”  In the drop-down, select “I work for an Institutional member.
  4. The badge information is populated with your name, library, and institution, which you can change.
  5. Continue following the prompts to complete your registration; you will receive member pricing, subject to verification.

Meals are included only with certain ticketed events.

No, registration packages allow entry to all sessions and exhibits. The Online Program Planner, available in March, will allow you to identify sessions that you are interested in attending, plus add personal scheduled items—but this is not required.

An exception is the pre-conference continuing education (CE) courses on May 3 and 4, which must be purchased separately. When you register, you will see CE course options with times and prices. You may add course(s) when you register or add them later to your registration in the registration upgrade center (see your registration confirmation email).

CE courses and a symposium will be held Friday, May 3, and Saturday, May 4. Please see the continuing education section for details.

No, CE courses are not included in registration and they are not recorded as part of the e-Conference package. For details on CE courses and course fees and schedule, see CE information for Friday, Saturday, and the symposium.

To upgrade your registration, such such as adding tickets or CE courses, refer to your confirmation email for the registration update link.

If you registered for a package or ticket unintentionally, please contact MedicalLibrary@xpressreg.net immediately for adjustments to your record. For other information, see the Cancellations and Refunds section below.

An exhibits-only pass is only for spouses, significant others, and persons working outside the profession and allows entry only to the Hall of Exhibits on Sunday and Monday. It does not provide admission to the Saturday Welcome Reception, admission to plenary sessions or meeting programming, or access to online meeting content. Exhibit-only passes are sold onsite at the MLA Registration Center.

e-Conference registration provides unlimited access to all the online meeting content through May 2020. You can view video recordings of all the plenary sessions and synchronized slides with audio for all available member-contributed content sessions. In addition, you have access to over 200 posters in the Online Poster Gallery. 

Individuals should register for the e-Conference through the online registration system. Institutions can purchase an e-Conference site license for their organization’s staff (available soon). An e-Conference site license provides unlimited access to MLA ’19 recorded meeting content for up to 25 people through May 2020.

Although recordings are not live, you can see the plenary and breakout presentations while they are still fresh. Video recordings of the plenary sessions are usually available 24 hours after the end of the session; synchronized slide and audio views for paper and immersion sessions are generally available 48 hours after the session.

Hotel and Travel

Make your advance reservations at the Hyatt Regency Chicago now through MLA’s official housing partner, OnPeak. Spring and summer are meeting season in Chicago and we have secured lower rates for the meeting. Your reservation at the official meeting hotel also helps us keep meeting expenses down.

The composite hotel tax in Chicago (including state, county, Sports Facilities Authority, Metropolitan Pier and Exposition Authority, and city taxes) is 17.4%.

Cancellations and Refunds

You can cancel your registration or transfer it to another person.

All requests to transfer or cancel must be in writing. Please note the desired change on your confirmation letter and attach supporting documentation (if applicable). Fax to CDS Registration at 508.743.9662 or email to MedicalLibrary@xpressreg.net. Within 4 business days, you should receive an updated email to confirm your changes. If a refund is due, you will receive it within 6 weeks after the meeting.

Meeting cancellations received by April 3, 2019, are subject to a $50 fee. You will be assessed a $50 fee for each CE course change or cancellation.

After April 3, 2019, MLA will give refunds only for documented medical emergencies. Refunds will be processed within 6 weeks after the meeting.

Yes, registration is transferable. MLA will honor written requests to transfer meeting registration or CE registration to another person without charge. Please note the desired change on your confirmation letter and attach supporting documentation. Fax to CDS Registration at 508.743.9662 or email to MedicalLibrary@xpressreg.net

Onsite Information

The Hall of Exhibits and MLA Registration Center are located at the Hyatt Regency Chicago, 151 East Wacker Drive, Chicago, IL 60601. All activities will take place at the Hyatt Regency Chicago.

MLA ’19 officially opens Saturday evening, May 4, with the Welcome Reception and Opening of the Hall of Exhibits

Pre-conference CE courses are scheduled for Friday, May 3, and Saturday, May 4.

When you arrive, follow the signs to pick up your badge and meeting materials at the MLA Registration Center.

If you lose or misplace your badge, please visit the MLA Registration Center for a replacement.

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