Monday afternoon I attended a few different sessions that focused on launching a systematic review service at a library, including “Building an Interprofessional Literature Review Service Using a Service Framework and Design Thinking” (UC, Davis) and “#BLESS: Starting a Systematic Review Service from the Ground Up” (UCLA). Although they were different in several ways, here are few key takeaways:
- Get to know your (potential) users and their needs. There are a variety of ways you can go about doing this (e.g., personas, surveys, etc.).
- Learn from other libraries and librarians through an environmental scan of others’ websites and a literature review.
- Brainstorm collaboratively. Think about the structure of your service, intake forms and technology you might employ.
- Iterate! Modify your new service based on any issues or feedback you receive.
- There may be interest in the new review service if even if it’s not officially been promoted.
Find all MLA '19 Elevate blog posts here.
If you missed MLA ’19, you can still register for an e-Conference to catch up.
