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EFTS: the online billing system for interlibrary loan (ILL)

Sign up for EFTS*

*Request a user agreement for your review and signature. One request per LIBID.

EFTS Announcements

EFTS Successes and Growing Pains


Significant Changes to EFTS and DOCLINE after June 30, 2020


EFTS Update: February 27, 2020


EFTS User Agreements Now Available


750+ Libraries Support the New EFTS


Contact and Help

If you cannot find the answer to your questions in the detailed EFTS Configuration Guide or the Frequently Asked Questions, we will be happy to assist you in person.

For questions and assistance, please contact EFTS Customer Support, or call Jim Westwood at +1 312.728.3415 from 9am to 5pm (Chicago, USA), Monday through Friday.

Please provide your LIBid, if available.