A Librarians Guide to Consumer Health

This hands-on class will cover the health information seeking behavior of consumers and the role of the librarian in the provision of health information for the public. Come learn about the evolution of consumer health, health literacy and the e-patient. Participants will leave equipped with knowledge of top consumer health sites. We will discuss creative ideas for health information outreach. The class will wrap up with an opportunity to explore effective marketing approaches and develop an elevator speech.

This course is approved for Level I and Level II of the Consumer Health Information Specialization.

Course URL: https://www.nnlm.gov/training/class/librarians-guide-consumer-health-4

Learning Objectives:

This class will teach the basics of providing consumer health information at your library.  Areas covered are:

• Learners will be able to explain how to review and compare consumer health resources and demonstrate knowledge of reputable, reliable resources through online class discussions and activities.
• Learners will discuss health literacy principles and their application to health reference and the needs of information users.
• Learners will interpret demographic reports and recommend solutions.
• Utilizing NLM resources, learners will develop a consumer health program that their library can use for promotion and community outreach.

Agenda

Module 1: Consumer Health
Module 1: Needs Assessment Activity
Module 2: Health Literacy
Module 2: Discussion
Module 2 Quiz
Module 3: Consumer Health Reference
Module 3: Reference Interview Activity
Module 4: Planning a Consumer Health Information Service
Module 4: Discussion Forum
Module 5: Consumer Health on the Internet
Module 5: Searching for Health Information Activity
Module 5: Disclaimers Activity
Module 6: Outreach
Module 6: Outreach Activity
Module 7: Promoting Consumer Health Resources
Module 7: Promoting Consumer Health Resources Activity

MLA CE Credits: 4