Contact Us | Donate | Advertise Follow us on TwitterFollow us on facebookFollow us on LinkedIn


User Experience Caucus 

Members: 277     Discussions: 574     Files: 10


The User Experience Caucus primarily focuses on improvement in library information resources for all users, from expert searchers to novices. Information resources include but are not limited to databases, electronic resources, library websites, library catalogs, discovery interfaces, and online subject guides.


Public Resources 

1) UX Caucus Issues Tracker

Join us in tracking ongoing user interface issues by entering usability, technical or other issues into our Issues Tracker form. Any type of issue can be entered for any online information platform. The issues tracker is a work in progress, feel free to provide feedback directly to the Chair or Chair-Elect or on the UX Caucus forum. Read more about the UX Issues Tracker in the MLA Connect blog post.

2) UX Caucus Database Tips Blog

Launched in January 2022, the Database Tips Blog provides bite-size tips for expert searchers on how to search more efficiently. If you'd like to contribute a tip or be added as a contributor to the blog, email Andy Hickner at: alh4014 at or Kate Saylor at kmacdoug at

3) MLA Insight Initiative: Working Group 1/1a Pain Points Bibliography 

A team of past InSight Summit participants developed a list of required pre-Summit reading for the participants of MLA InSight Summit 4, held in November 2019. The literature review focused on understanding end-user behavior as it relates to discovery of and access to information, and informed a 2021 article exploring user barriers to clinical information access.

4) Follow our work on Twitter: #MLAUXCaucus!

User Experience Caucus Leaders 

Kate M. Saylor
University of Michigan
Chair; Community Council Alternate; Community Co-Manager
Adorée Hatton Makusztak, AHIP
Loma Linda University
Immediate Past Chair; Community Council Representative
Katherine Greene, AHIP
Georgetown University Medical Center
Delegate, Information Services Domain Hub