InSight Initiative - Summit 2 - Detailed Program
The September 27–28, 2018, summit brings together MLA leaders and select participating organizations to engage in high-level, high-value dialogue on issues of common interest that impact the health information profession.
The theme of the summit is Meeting the Evolving Information Needs of Library Stakeholders.
The program format includes a mix of keynote speeches, a themed panel discussion, and small group problem-solving exercises. The summit also employs a number of techniques to facilitate networking and encourage future relationships.
A summit reporter will summarize the discussions in an approximately 5,000-word document that will be openly and widely shared. Other output may include white papers, professional guidelines, or formal standards to guide librarians and their industry partners.
|Thursday, September 27||Session||Speakers/Panelists/Information|
|Registration||Morton's Meeting Facilities, second floor|
|Small-group exercise #1: Icebreaker||Speed networking. This entertaining exercise will enable participants to meet a number of their new colleagues and foster collegiality.|
|Welcome: summit moderator and MLA leader||Michelle Kraft, AHIP, InSight Task Force liaison to the Program Committee|
|Keynote #1: #1: Understanding the User: A Quantitative Perspective: What the Users Tell Us about Their Information Discovery and Consumption Habits||Tracy Gardner, principal consultant for Renew Publishing Consultants. Gardner will focus on the information habits of North American health care professionals from the 2018 survey, a statistically valid segment, and will contrast that data with other relevant professional groups and demographics as well as spotting trends in the information habits of this cohort since 2005.|
|Keynote #2: Understanding the User: A Qualitative Perspective: How Librarians A Understanding and Adapting to the Evolving Needs of Users||Jeff D. Williams, AHIP, chair of the Department of Medical Library and director of the NYU Health Sciences Library at New York University (NYU) Langone Health. Williams has been acutely interested in the changing needs of library users for many years and will describe how the library has been adapting its services to respond to those changing needs.|
|Small-group exercise #2||Objective: Participants will gather in groups of six to seven to discuss how information providers and libraries can collaborate in providing library users with timely and functional information about library services. Outcome: Groups will develop useful definitions of the broad problems, identify areas of concern or controversy, and suggest next steps to move forward.|
|Small-group exercise #2 (cont'd)||The final minutes of this session will be devoted to brief reports from each group to highlight their most important ideas.|
|Cocktail reception||At Morton's Steakhouse (private room)|
|Dinner||At Morton's Steakhouse (private room)|
|Friday, September 28||Session||Speakers/Panelists/Information|
|Panel: How Users Really Discover and Use Library Resources: How Do They Learn; How Do They Keep Up to Date; How Do They Interact with Peers to Foster Learning; What Devices Do They Use; What Works about the Present System; What Doesn’t Work?||
Panelist 1: A resident: Allison Lale, MD, MPH
|Panel (cont'd)||Q & A of the panelists|
|Small-group exercise #3||Objective: Participants will gather in groups of seven to eight to develop strategies for collaborating to communicate the value of the information they provide more effectively. Outcome: Groups will develop persuasive statements to explain the superior value of information they collaborate to provide to the user over “free” information as well as how counterproductive it is to use / rely on “pirate” sites and predatory publishers.|
|11:45 a.m.||Pick up lunch|
|Small-group exercise #3 (cont'd)||The final minutes of this session will be devoted to brief reports from each group to highlight their most important ideas.|
|Planning the outcome of summit #2, that is, what intellectual property will the attendees commit to producing||This critical session draws all participants together to determine, collectively, critical ideas to stimulate the development of enduring materials that will advance the cause of user engagement and of medical libraries in general. Some participants will leave the summit with a mandate to spearhead the development of specific materials for wider dissemination. Facilitated by Michelle Kraft, AHIP, InSight Initiative Task Force liaison to Program Committee.|
|Wrap-up; announcement about summit 3|
Speakers and Panelists
Keynote Speaker 1: Tracy Gardner
Topic: What the Users Tell Us about Their Information Discovery and Consumption Habits
Tracy Gardner is principal consultant for specialized competitor analysis and market research at Renew Publishing Consultants. Gardner has worked in journals since 1997. She has a very broad view of publishing having worked for publishing technology companies (CatchWord and Ingenta), a not-for-profit publisher (CABI Publishing), and thereafter in consultancy, on various projects for publishers, intermediaries, and libraries. Throughout her career, she has been focused on improving the communication channels between publishers, intermediaries, and librarians and understands the business of scholarly publishing from many different perspectives.
Gardner has worked on a wide range of projects, including sales, marketing, and pricing; journal delivery and platform selection; management; product development; market research; content discovery; library technology; strategic business reviews; and open access publishing. She is the co-author of How Readers Discover Content in Scholarly Publications, published in 2012 and 2015. Gardner is a trainer on a number of training courses in association with Association of Learned and Professional Society Publishers and UKSG.
Gardner will focus on the information habits of North American health care professionals from the 2018 survey, a statistically valid segment, and will contrast that data with other relevant professional groups and demographics as well as spotting trends in the information habits of this cohort since 2005.
Keynote Speaker 2: Jeff Williams, AHIP
Topic: How Librarians Are Understanding and Adapting to the Evolving Needs of Users
Jeff D. Williams, AHIP, is the chair of the Department of Medical Library and the director of the Health Sciences Library at NYU Langone Health. Williams provides leadership for the library’s faculty and staff, three locations, and the medical archive. He has over nineteen years of experience working in multiple roles as an academic health sciences librarian at the University of California–San Diego Biomedical Library and NYU. Williams received his master’s in library and information science from the University of California–Los Angeles (UCLA) and is a doctoral candidate in Antioch University’s Leadership and Change in Healthcare program, researching librarian adaptability in a time of transformational change. In 2012, he was a fellow in the National Library of Medicine and Association of Academic Health Sciences Libraries (AAHSL) Leadership Fellows Program. Williams is active in both MLA and AAHSL.
Williams has been acutely interested in the changing needs of library users for many years and will describe how the library has been adapting its services to respond to those changing needs.
Panel: How Users Really Discover and Use Medical Information Resources
The panel will feature the personal experiences related by five different health care professionals on how, where, and on what devices they discover, access, and consume professional-level information. The chosen panelists represent a variety of both the type of health care professionals and of age ranges—a nurse executive, a clinician, researcher, associated health professional, and medical student—so that summit participants will receive varied testimony on the changing information needs of a cross section of the users they are targeting.
Panelist 1: A resident: Allison Lale, MD, MPH
Panelist 2: A nurse administrator: Janice M. Phillips, MS, PhD, RN
Panelist 3: An allied health clinician/researcher: Margaret Danilovich, PT, DPT, PhD
Panelist 4: A clinical physician: Vineet Arora, MD, MAPP
Panelist 5: A researcher: Michael Msall, MD
Allison Lale, MD, MPH is a graduate of University of Chicago’s Pritzker School of Medicine and University of Illinois’ School of Public Health. She recently completed her medical training in Family Medicine at Advocate Illinois Masonic Medical Center, a community-based program. She previously obtained graduate-level training in Diagnostic Radiology before transitioning to a career focused on primary care, teaching and public health. Specific areas of academic interest include diagnostic imaging for clinicians, women’s health and health inequities. Her publications include a qualitative study on academic medical centers in underserved communities, an epidemiology study on the undertriage of firearm-related injuries, and a comparative review of effective medical treatments for heavy menstrual bleeding. Dr. Lale is currently planning the next steps of her career as a primary care physician and clinical educator.
Janice M. Phillips, MS, PhD, RN is an experienced clinician, researcher, educator, and public policy advocate in the health care arena who completed service as a Robert Wood Johnson Foundation Health Policy Fellow, working in the office of Senator John D. Rockefeller IV. With specialties spanning oncology, public health, women's health, health care disparities, and research administration, Phillips is the recipient of numerous awards and honors, including the Martin Luther King Jr. Humanitarian Award from the University of Chicago Medical Center and the Nursing Spectrum’s “Advancing and Leading the Profession Award.” Dr. Phillips is the author of more than eighty publications and four edited textbooks. She is the director of nursing research and health equity at Rush University Medical Center and an associate professor in the College of Nursing. Dr. Phillips holds a bachelor’s of science in nursing from North Park College, a master’s of science in community health from St. Xavier College, and a doctorate in nursing from the University of Illinois, College of Nursing. She is a member of numerous professional organizations.
Margaret Danilovich, PT, DPT, PhD is an assistant professor at the Department of Physical Therapy and Human Movement Sciences, Feinberg School of Medicine, Northwestern University. Dr. Danilovich’s research investigates physical activity and exercise interventions for older adults with frailty. Her research is funded by the Retirement Research Foundation, Patient Centered Outcomes Research Institute, and the Foundation for Physical Therapy. As a writer, Dr. Danilovich has had columns published in CNN, The Huffington Post, and The Hill on aging, health literacy, and physical therapy.
Vineet Arora, MD, MAPP, a board certified internist, is an academic hospitalist, Assistant Dean of Scholarship & Discovery, and Director of GME Clinical Learning Environment and Innovation at University of Chicago. Through her leadership roles, she bridges educational and hospital leadership to integrate trainees and frontline staff into the quality, safety, and value missions of the institution. An accomplished researcher, she is current PI of FDA
and NIH grants to develop and evaluate novel interventions that combine systems change with adult learning theory to improve care and learning in healthcare with a focus on interprofessional quality improvement projects. She is PI of an FDA U01 to improve generic prescribing among primary care physicians and nurse practitioners. In addition, with NIH funding, she has developed and implemented an interprofessional intervention to improve patient sleep in hospitals through engaging residents, hospitalists and nurses. Lastly, with funding from AMA and ACGME, she is leading innovations to engage trainees in interprofessional QI and learning through projects like IGNITE (Improving GME Nursing Interprofessional Team Experiences). She has authored over 100 peer-reviewed publications, with widespread coverage in the New York Times, NPR, and the Associated Press.
She currently serves on the Board of Directors for the American Board of Internal Medicine. In 2011, she was named to “20 People Who Make American Healthcare Better” by HealthLeaders Magazine. Dr. Arora earned her medical degree at the Washington University in St. Louis and completed her residency, chief residency, and Masters in Public Policy at the University of Chicago.
Michael Msall, MD is the Professor and Section Chief of Developmental and Behavioral Pediatrics at the University of Chicago School of Medicine. He has spent 33 years examining the impact of new technologies (genetic, cardiopulmonary, and neurological) on children’s functioning in daily activities, their developmental strength and challenges, and family supports. These experiences have led to current collaborative projects for children with motor disability, examination of outcomes after neonatal intensive care, and developing indicators of child health, developmental and functional status for children with special healthcare needs. Msall has also been a strong force in advocating for public policy change within the States of New York, Rhode Island and Illinois, workiing extensively with title 5 programs in New York for medical homes for children with neurodevelopmental disabilities, survivors of prematurity, and children who were technology dependent. For this he received the Sir James Carraras Award from Variety International. From 1996-2003 Msall was principal investigator of the MCH sponsored Brown University Leadership Education in Developmental and Behavioral Pediatrics. He received the Golden Feather Award and became the Chairperson of Rhode Island Kids Count. In 2003, Msall returned to his hometown of Chicago to train the next generation of DBP leaders, to create networks of biopsychosocial supports across systems of care, and to critically examine facilitators and barriers to optimize developmental and behavioral competencies and resilience for all children, especially those at highest biomedical or highest psychosocial needs.
Among a host of research and interdisciplinary collaborations, Dr. Msall has been on the editorial board of Pediatrics and Infants and Young Children (the model interdisciplinary journal for early developmental disorders) co- principal investigator to understand the role of inflammation on life-course trajectories of extremely preterm survivors through age 18 Years, a collaborator on the Lifecourse Health Development MCH Systems Transformation.
Library and Industry participants are listed below in alphabetical order within each category.
|Name||Position||Institution||Summit 2 Role|
|Nicole Capdarest-Arest, AHIP||Head||Blaisdell Medical Library, University of California, Davis||Librarian Participant|
|Emma Cryer Heet, AHIP||Associate Director, Collections and Access Services||Medical Center Library & Archives, Duke University, Durhan, NC||Librarian Participant
|LaVentra E. Danquah||Medical Librarian||Vera P. Shiffman Medical Library, Wayne State University, Detroit, MI||Librarian Participant|
|Nadine Dexter, AHIP||Director, Health Sciences Library||University of Central Florida, College of Medicine, Orlando, FL||Librarian Participant
AAHSL Board Representative
|Suzanne Fricke, AHIP||Animal Health Sciences Librarian||Animal Health Library, Washington State University, Pullman, WA||Librarian Participant|
|John Gallagher||Director||Harvey Cushing/John Hay Whitney Medical Library, New Haven, CT||Librarian Participant|
|Maria Juliana Noces Gasmen||Chief Librarian||University of the East Ramon Magsaysay Memorial Medical Center, Inc., Medical Center Library, Philippines||Librarian Participant|
|Terri Gotschall, AHIP||Scholarly Communications Librarian||UCF College of Medicine, Harriet F Ginsburg Health Sciences Library, Orlando, FL||Librarian Participant|
|Lilian Hoffecker, AHIP||Research Librarian||Univ. of Colorado Anschutz Medical Campus, Health Sciences Library, Aurora, CO||Librarian Participant|
|Elizabeth A. Ketterman||Director||East Carolina University, Laupus Health Sciences Library, Greenville, NC||Librarian Participant|
|Shandra Lee Knight||Director||National Jewish Health Tucker Memorial Medical Library, Denver, CO||Librarian Participant|
|Michelle Kraft, AHIP||Director||Alumni Library, Cleveland Clinic, Cleveland, OH||Librarian Participant
MLA InSight Committee Liaison
|Elizabeth R. Lorbeer, AHIP||Chair and Associate Professor||Department of the Medical Library, Western Michigan University Homer Stryker M.D. School of Medicine, Kalamazoo, MI||Librarian Participant
|Eve Melton, AHIP||Regional Director, Library Services Northern California||Kaiser Permanente, kpLibraries, Stockton, CA||Librarian Participant|
|Kevin O'Brien||Head Librarian, Access to Resources Department||University of Illinois at Chicago, Library of the Health Sciences, Chicago, IL||Libarian Participant|
|Rikke Sarah Ogawa, AHIP||Team Leader for Research Instruction and Collection Services||UCLA, Louise Darling Biomedical Library||Librarian Participant|
|Barbara A. Platts||Manager, Knowledge Management Services||Munson Healthcare, Travers City, MI||Librarian Participant|
|Laura Schimming||Associate Director of Collections and Scholarly Communications||Icahn School of Medicine at Mount Sinai, Gustave L. and Janet W. Levy Library, New York, NY||Librarian Participant|
|Amanda Sprochi||Health Sciences Cataloger||University of Missouri, J. Otto Lottes Health Sciences Library, Columbia, MO||Librarian Participant|
|Claire J. Twose||Associate Director, Research Services||Johns Hopkins University, Welch Medical Library, Baltimore, MD||Librarian Participant|
|Randall Watts, AHIP||Associate Director||University of Tennessee Health Science Center, Health Science Library, Memphis, TN||Librarian Participant|
|Martin Wood, AHIP||Director||Florida State University, Maguire Medical Library, Tallahassee, FL||Librarian Participant|
|Priya Arora||Director, Product Strategy, Ovid||Wolters Kluwer, New York, NY||Industry Participant
|Mark Chodash||Vice President, Sales, Americas||Wolters Kluwer, New York, NY||Industry Participant|
|Vida Damijonaitis||Director, Worldwide Sales||JAMA Network, Chicago, IL||Industry Participant|
|Susan Haering||Manager, Licensing & Institutional Sales Operations||Massachusetts Medical Society/NEJM Group, Boston, MA||Industry Participant|
|Deborah Harris||Global Director, Sales and Marketing||F1000, Reading, United Kingdom||Industry Participant Program Committee|
|Theresa Hunt||Vice President, Library Marketing/Marketing Research||Elsevier, Boston, MA||Industry Participant|
|Marc Iacono||Director, Corporate Markets, Americas||Springer/Nature, New York, NY||Industry Participant|
|Dawn Keech||Product Manager, Health & Medical||ProQuest, Detroit, MI||Industry Participant|
|Andrea Lopez||Director of Sales||Annual Reviews, UC Santa Barbara, CA||Industry Participant
|Gregory Malar||Business Development Director||Rockefeller University Press, New York, NY||Industry Participant|
|Robert McKinney||Regional Sales Director, NEJM Group Licensing & Institutional Sales||Massachusetts Medical Society/NEJM Group, Boston, MA||Industry Participant Program Committee|
|David Nygren||Senior Director, Marketing and Branding||American Psychological Association, New York, NY||Industry Participant|
|Daniel Pickhardt||Manager, Product Development||JAMA Network, Chicago, IL||Industry Participant|
|Scott Pidgeon||Publishing Director, Science and Medicine||Oxford University Press, New York, NY||Industry Participant|
|Nicole Ridgeway||Director, Library Marketing||American Psychological Association, New York, NY||
|Ryan Rodriguez||Customer Engagement Manager, the Americas||BMJ, New York, NY||
|Rebecca Seger||Senior Director, Institutional Sales, Americas||Oxford University Press, New York, NY||
|Janet Szczesny||User Experience Designer Lead||ProQuest, Detroit, MI||
|Megan Vance||Sales Manager, Institutional Sales||American Psychiatric Association, Alexandria, VA||
|Michael Weitz||Editorial Director||McGraw Hill Education, New York, NY||Industry Participant|
|Katherine Akers||Biomedical Research and Data Specialist||Wayne State University, Shiffman Medical Library, Detroit, MI||Summit Reporter
|Dan Doody||Owner||Doody Consulting, LLC||Summit Facilitator|
|Rich Lampert||Partner||Doody Consulting, LLC||Summit Co-Facilitator|
MLA thanks the following organizations for their support for the travel expenses and registration of librarian participants: