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Recording now available- Nov. 7 Panel Discussion with and for Hospital Librarians- sponsored by Wolters Kluwer

In case you missed it, here is a link to access the recording of the November 7, 2022 webinar sponsored by Wolters Kluwer.

View the Webinar Recording (passcode 6mei1.0g)

Passcode: 6mei1.og


Raising and Communicating Your Strategic Value to Clinicians:

A Panel Discussion with and for Hospital Librarians

Sponsored by Wolters Kluwer

(Originally held November 7, 2022)


Webinar benefits:

A moderated panel of expert, practicing medical librarians will explore the challenges faced in communicating their intrinsic value to the institutions and organizations they serve.

The role of medical and hospital librarians is rapidly changing and evolving. At the same time, they are experiencing a revolution in how medical information is exchanged and distributed. Changes in scholarly communication, the digital transformation of medical journals, the movement to open science, and the rapid pace of experimentation and research have made it extremely difficult for physicians and clinicians to keep current with medical literature, especially at the point of care.

At the same time, the crisis of the COVID-19 pandemic and inordinate stress on the healthcare community has resulted in staffing cutbacks and constrained budgets for institutions and their medical library programs.

To preserve their essential role in managing the wealth and scope of medical information for hospitals and clinicians, medical librarians need to find ways to communicate and promote the strategic role they play as sponsors of evidence-based information and the support tools needed at the point of care.

Topics include:

  • Creating awareness of the key role medical librarians play in managing medical information, supporting research projects, and promoting the development of best practices and clinical studies
  • Demonstrating the economic value of medical librarians to the facilities and communities they serve
  • Disseminating reports on productivity gains, increased patient safety, and reduced variability in the quality of care
  • Showing how cost savings can derive from improved care quality, greater patient safety, improved compliance, and path to accreditation




Joe Van De Graaff
Vice President, KLAS

Joe Van De Graaff is a Vice President for KLAS, a healthcare-focused research firm. KLAS’ data helps provider, payer, and employer organizations make informed technology and services decisions with the goal of improving the world’s healthcare. In his current position, Joe oversees a team focused on research strategy, consulting, and sales in healthcare information technology. Specific markets segments under Joe’s leadership include clinical decision support, analytics and AI, security and compliance, and various areas of payer HIT. He is engaged in ongoing advisory work to help vendors understand how to become better partners with their healthcare clients. Joe has worked in the information technology field for 18 years, 11 of which have been in healthcare with KLAS. His work and insights can be found in many KLAS reports as well as in various healthcare media, news publications, and blogs.

MLA Panelists:

Jess L. Callaway, AHIP

Jess L. Callaway, AHIP, is the Clinical Research Librarian and Director of library services at Shepherd Center Hospital. A prior Vo+ER fellow, and current volunteer director with the Librarian Reserve Corps, Jess has built her career on using the library as a living organism to combat social determinants of health. She is the delegate for Information Services for the MLA Hospital Library Caucus. Over the last decade, Jess served in various educational capacities in emergency medicine and health literacy advocacy. Her research centers on voting engagement in healthcare, disinformation in medicine, and integrating librarianship into patient care.

Once, during her undergrad, she received a grade C on her Beowulf midterm with the comment “Too Outside the Box.” for stating that Grendel was the real victim of this story. She feels this gives you a good idea of who she is.

Michelle Kraft, AHIP, FMLA

Michelle Kraft, AHIP, FMLA, is the Director of Library Services for the Cleveland Clinic Health System. She started her medical library career as a reference and technology librarian interested in the finding and providing information to the user and the user’s experience trying to find information. In her 25 years as a medical librarian, she has been heavily involved in the integration of online resources into user friendly discovery interfaces to improve the retrievability of information. In addition to her interest in technology and medical libraries, Michelle is also passionate about demonstrating the value of librarians in hospitals and medicine and recently repurposed blog, The Krafty Librarian, on highlighting the impact of librarians in medicine.

Cecilia “CeCe” Railey, AHIP

Cecilia “CeCe” Railey, MSLS, AHIP, MPH. Her pronouns are she/her/hers. CeCe is a System Medical Librarian for Norton Healthcare, serving its 7 (soon to be 8) hospitals in and around the Louisville KY area. CeCe’s specialization is in Consumer Health; having recently earned a second master's in public health, her educational preparation affords her the opportunity to support a holistic standard of care. Her hobbies include gardening, reading, cycling, and spending quality time with family and friends. 

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