Medical Library Association: Benchmarking Network

BENCHMARKING DATA WORKSHEETS

Print these worksheets to organize your responses before entering them on the live Web questionnaires. (DO NOT submit this form to MLA; it is for your use only.) The JavaScript pop-up data definitions feature is not available on this worksheet. Read or print definitions from the definitions page.


Institution and Library Profile
Single Library Profile WORKSHEET

Time Period

PA01. Indicate the year for which you are reporting this data:

___ calendar year OR
___ fiscal year from

month: _________
year: ___________
to
month: _________
year: ___________


General Hospital Information

PA02. Indicate your hospital's OWNERSHIP status: ___ government
___ investor-owned
___ nongovernment nonprofit
___ other
PA03. Indicate whether your institution is: ___ teaching hospital
___ non-teaching hospital
PA04. Indicate your institution's care category (choose ONLY one):

___ general medical and surgical
___ tertiary care
___ psychiatric or mental health
___ rehabilitation or chronic disease
___ research facility
___ pediatric or other speciality
___ other (please list):

 

 

PA05. Total number of physicians in the hospital (please include both full-time physicians employed or appointed by the hospital and any affiliated community physicians):

________

PA06. Total number of hospital (not library) full time equivalents (FTEs) (exact as known, OR according to the most recent AHA Guide): ________
PA07. Total number of patient discharges annually? ________
PA08. Total number of hospital outpatient visits annually (exact as known, OR according to the most recent AHA Guide)? ________
PA09. Total bed count in the hospital (exact as known, OR as defined by the most recent AHA GUIDE): ________
PA10. Total number of admissions in your institution annually (exact as known, OR according to the most recent AHA Guide): ________

For Teaching Hospitals Only
Non-teaching hospitals continue to Question PA17.

PA11. How many post-graduate training position concurrent slots are available in the hospital annually? (e.g., you may have 5 slots with 20 residents rotating through within a year) ________
PA12. How many medical school clerkship slots are available in the institution annually (e.g., there may be 25 slots, but 100 students that rotate through within a year?)? ________
PA13. Does your library provide services to any School of Nursing students or faculty? ___ yes
___ no
PA14. If "yes," how many School of Nursing student slots are available annually in the institution(s) your library serves? ________
PA15. Does your library provide services to any School of Allied Health students or faculty? ___ yes
___ no
PA16. If "yes," how many Allied Health student slots are available annually in the institution(s) your library serves? ________

General Library Information

PA17. Does your library have a branch location? ___ yes
___ no (If no, skip to question PA19.)
PA18. If yes, will your data for this benchmarking survey (all questionnaires) INCLUDE branch location data? ___ yes
___ no
PA19. What is the total AREA of your library, in square feet? ________
PA20. How many hours per 7-day week is the library open for service? ________
PA21. Does your library provide 24-hour physical or electronic access to any medical staff? ___ yes
___ no

Single Library Profile Comments

Use this space to provide comments, ask questions, or suggest other questions for Single Library Profile.

 

 


Institution and Library Profile
System Library Profile WORKSHEET

Time Period

PB01. Indicate the year for which you are reporting this data:

___ calendar year OR
___ fiscal year from

month: _________
year: ___________
to
month: _________
year: ___________


General Institution Information

NOTE: For related questions PB03 and PB04 through PB15 and PB16, your answers MAY BE the same for both related questions, depending on your library's status. Enter numbers below. DO NOT use commas. Use decimal points as needed.
PB02. How many hospitals are in the health system? ________
PB03. Indicate your health system's OWNERSHIP status: ___ government
___ investor-owned
___ nongovernment nonprofit
___ other
PB04. Indicate whether your institution is: ___ teaching hospital
___ non-teaching hospital
PB05. Indicate your institution's care category (choose ONLY one): ___ general medical and surgical
___ tertiary care
___ psychiatric or mental health
___ rehabilitation or chronic disease
___ research facility
___ pediatric or other speciality
___ other (please list):






PB06. Total number of physicians in the health system (please include both full-time physicians employed or appointed by the system and any affiliated community physicians):
________
PB07. Total number of physicians in the institution(s) your library serves (please include both full-time physicians employed or appointed by the system and any affiliated community physicians for your specific institution):
________
PB08. Total number of health system (not library) full time equivalents (FTEs) (exact as known, OR according to the most recent AHA Guide): ________
PB09. Total number of full time equivalents (FTEs) in the institution(s) your library serves (exact as known, OR according to the most recent AHA Guide): ________
PB10. Total number of patient discharges annually in the total health system (exact as known, OR according to the most recent AHA Guide)? ________
PB11. Total number of patient discharges annually in the institution(s) you serve (exact as known, OR according to the most recent AHA Guide)? ________
PB12. Total number of health system outpatient visits annually? ________
PB13. Total number of outpatient visits annually in the institution(s) you serve? ________
PB14. Total bed count throughout the full health system (exact as known, OR as defined by the most recent AHA GUIDE): ________
PB15. Total bed count in the institution(s) you serve (exact as known, OR as defined by the most recent AHA GUIDE): ________
PB16. Total number of admissions throughout the full health system annually (exact as known, OR according to the most recent AHA Guide). ________
PB17. Total number of admissions in the institution(s) you serve (exact as known, OR according to the most recent AHA Guide). ________

For Teaching Hospitals Only
Non-teaching hospitals continue to Question PB26.

PB18. How many post-graduate training position concurrent slots are available in the hospital annually (e.g., the system may have 20 slots with 80 residents rotating through within a year)? ________
PB19. How many post-graduate training position concurrent slots are available annually in the institution(s) your library serves (e.g., you may have 5 slots with 20 residents rotating through within a year)? ________
PB20. How many medical school clerkship slots are available throughout the health system annually (e.g., there may be 75 slots, but 300 students that rotate through within a year)? ________
PB21. How many medical school clerkship slots are available in the institution(s) your library serves (e.g., there may be 25 slots, but 100 students that rotate through them within a year)? ________
PB22. Does your library provide services to any School of Nursing students or faculty? ___ yes
___ no
PB23. If "yes," how many School of Nursing student slots are available annually in the institution(s) your library serves? ________
PB24. Does your library provide services to any School of Allied Health students or faculty? ___ yes
___ no
PB25. If "yes," how many Allied Health student slots are available annually in the institution(s) your library serves? ________

General Library Information

PB26. Library services within the health system are... ___ centralized
___ decentralized
PB27. How many libraries are within the health system? ________
PB28. Within the system, how many institutions maintain separate listings in the AHA Guide?: ___
PB29. Does your health system operate under a single state license?: ___ yes
___ no
PB30. Does your library configuration serve only a specific population within the system?: ___ yes
___ no
PB31. How many hours per 7-day week is YOUR library open for service? ________
PB32. Does YOUR library provide 24-hour physical or electronic access to any medical staff? ___ yes
___ no
PB33. Do ANY OTHER libraries in the health system provide 24-hour access to any medical staff? ___ yes
___ no
PB34. What is the total square footage of YOUR library? ________

System Library Profile Comments

Use this space to provide comments, ask questions, or suggest other questions for System Library Profile.

 

 

 


Administration Questionnaire WORKSHEET

 


Library Personnel

  Enter numbers below. DO NOT use commas. Use decimal points as needed.
A01. Indicate the full-time equivalents (FTEs) of all employees in your library: ________
A02. A full-time employee in my institution works: ___ 35 hours per week
___ 37.5 hours per week
___ 40 hours per week
___ other
      if other, indicate hours:____
A03. Indicate the total number of FTE PROFESSIONAL STAFF in your library (includes librarians, archivists, network staff, etc.): ________
A04. Indicate the total number of FTE SUPPORT STAFF in your library (DO NOT include student assistants to be counted in question A06): ________
A05. Indicate the total volunteer hours of all volunteers who work in your library; report as hours per month: ________
A06. Indicate the total student assistant hours of all student assistants who work in your library; report as hours per month: ________
A07. In the institution's organization chart, is the library considered a separate department with a distinct budget? ___ yes
___ no
A08. In the institution's organization chart, under what area does the library report? ___ hospital education
___ information systems
___ medical education
___ medical records
___ medical staff/medical director
___ other
A09. What is the title of the person to whom the director of the library reports? ________
A10. Does your institution maintain a library committee? ___ yes
___ no

Library Operating Expenditures

A11. Please indicate how you would like us to handle your financial data (choose ONLY one): ___ I can enter data, and MLA can report it in aggregate or individually. OR
___ I can enter data, but MLA should only report it in aggregate or within pre-selected ranges (with other members' data). OR
___ I can't report any financial data.
NOTE: DO NOT include one-time or capital purchases, such as security systems, in your operating expense figures. Enter financial data below. DO NOT include commas, dollar signs, or decimals. Round amounts to the nearest whole $.
A12. Total expenditures for salaries and wages (exclude fringe benefits): $ ________
A13. Total expenditures for staff development and professional travel: $ ________
A14. Total expenditures for monographs: $ ________
A15. Total expenditures for print serials: $ ________
A16. Total expenditures for audiovisual/media resources: $ ________
A17. Total expenditures for electronic information resources: $ ________
A18. Total expenditures for delivery services: $ ________
A19. Total expenditures for computer/network equipment (approximate, if institution centralizes): $ ________
A20. Report any other operating expenses not listed above: $ ________
A21. Total operating expenses: $ ________


Library Income

A22. Does your library receive any financial support from the medical staff in the hospital? ___ yes
___ no (if no, skip to question A24)
A23. If yes, how much? (round to the nearest whole dollar amount) $ ________
A24. Does your library receive any income from fee-based services? ___ yes
___ no (if no, skip to question A26)
A25. If yes, how much? (round to the nearest whole dollar amount) $ ________
A26. Does your library have access to OTHER sources of funding? ___ yes
___ no (if no, skip to comments)

Administration Questionnaire Comments

Use this space to provide comments, ask questions, or suggest other questions for the Administration Questionnaire.

 

 

 


Public Services Questionnaire WORKSHEET

 


Information Services

  Enter numbers below. DO NOT use commas. Use decimal points as needed.
PS01. Indicate the total NUMBER of reference questions received annually: ________
PS02. Indicate the total NUMBER of mediated searches performed in your library annually: ________
PS03. If known, how many of those mediated searches were directly related to patient care? ________
PS04. Indicate the total NUMBER of educational program sessions offered by your library annually: ________


Resource Use

PS05. Indicate the total number of participants annually in educational program sessions offered by your library: ________
PS06. Total number of monographs circulated from your library annually: ________
PS07. Interlibrary loaning/borrowing: indicate whether or not your library is an official LOANSOME DOC provider. ___ yes ___no
PS08. Indicate the approximate NUMBER of items OF ALL TYPES your library borrows or receives from outside sources annually (include ILL AND commercial document delivery services): ________
PS09. Indicate the approximate NUMBER of items OF ALL TYPES your library lends or sends to outside sources annually: ________

Public Services Questionnaire Comments

Use this space to provide comments, ask questions, or suggest other questions for the Public Services Questionnaire.

 

 

 


Special Services Questionnaire WORKSHEET

SP01. Indicate whether or not your library provides these types of photocoping services: ... mediated photocopying services (library staff performs the service)
___ yes ___no

... self-serve photocopying services (library provides the equipment for end-users to copy materials)

___ yes ___no
SP02. Does your hospital/library maintain a clinical medical librarian program? ___ yes
___ no
SP03. If yes, how many FTEs are dedicated to this program? ________
SP04. Does your library maintain your institution's archives? ___ yes
___ no
SP05. Is your library responsible for a multimedia center/learning center or institutional audiovisual services? ___ yes
___ no
SP06. Indicate whether or not your library provides these Web access services to end-users/clients (Internet or Intranet): ...basic page
___ yes ___no

...interface access to bibliographic databases
___ yes ___no

...online public access catalog (OPAC)
___ yes ___no

...specific services (e.g., library forms, electronic reference or ILL)
___ yes ___no

...computer workstation(s) for Web access
___ yes ___no

...support to institution-wide intranet or Internet development
___ yes ___no

...support for Website/Web page design
___ yes ___no
SP07. Indicate whether or not your library manages any of the following CME services: ... allocate portion of library budget to purchase materials that directly relate to CME
___ yes ___no

... regularly schedule CME sessions for physicians
___ yes ___no

... record and maintain the institutions' physician CME records
___ yes ___no
SP08. Indicate whether or not your library maintains these consumer health information services: ... provides services and information to medical staff
___ yes ___no

... provide services and information to patients and families
___ yes ___no

... provide services and information to the general public
___ yes ___no

... maintains a separate consumer health information facility either within or outside the library
___ yes ___no
SP09. Indicate the number of consumer health reference questions answered annually: ________
SP10. Indicate whether or not you offer any of the following as REVENUE PRODUCING SERVICES to any part of your clientele: ... self-service photocopying (e.g., coin-operated machine)
___ yes ___no

... mediated photocopying
___ yes ___no

... mediated searching
___ yes ___no

... ILL services
___ yes ___no

... AV equipment circulation
___ yes ___no

Special Services Questionnaire Comments

Use this space to provide comments, ask questions, or suggest other questions for the Special Services Questionnaire.

 

 

 

Technical Services Questionnaire WORKSHEET

 


  Enter numbers below. DO NOT use commas. Use decimal points as needed.
TS01. Indicate the total NUMBER of print monograph titles in your library's collection: ________
TS02. Indicate the total NUMBER of of current print serials titles: ________
TS03. Indicate the total number of electronic full-text serials titles that are ALSO received in print format which are accessible from your library: ________
TS04. Indicate the total NUMBER of electronic full-text serials titles that are NOT received in print format which are accessible from your library: ________
TS05. Indicate the total NUMBER of electronic full-text monograph software applications in your library which are accessible from your library; i.e., count each individual unique title: ________
TS06. Report the NUMBER of externally-produced bibliographic databases for which you have PURCHASED access for your users, including purchase through consortial contracts: ________

Technical Services Questionnaire Comments

Use this space to provide comments, ask questions, or suggest other questions for the Technical Services Questionnaire..