Meeting FAQ
Are there tips for first time attendees?
What time does the annual meeting and exhibition open?
The meeting opens with the Welcome Reception on Saturday, May 14, at 5:30 p.m.
What are the Exhibit Hall hours?
The Hall of Exhibits is located at the Austin Metro Toronto Convention Centre North Building, 255 Front Street West, Toronto, ON, M5V 2W6, Canada
Are meals included?
Meals are included only with certain ticketed events.
What about accommodations?
What are hotel room taxes?
Hotels in Toronto collect for 3-Hotel Room tax rates: 13PCT HST, 2.66% DMP Fee, and 0.13% HST-DMP for a total of 15.79%
Where do I collect my badge?
When you arrive, you may pick up your badge and meeting materials at the MLA Registration Center.
Please report to the MLA Registration Center if you mislay your badge.
Do I have to preselect the meeting sessions that I want to attend?
No, the registration packages allow entry to all sessions and exhibits. The exception is continuing education (CE) courses, which must be purchased separately.
When are the continuing education courses?
CE courses will be held May 13, and May 14. Please see the schedule area for details.
How can I get an exhibits-only pass?
An exhibits-only pass allows entry only to the Hall of Exhibits from Sunday to Tuesday. It is for spouses, significant others, and persons working outside the profession. It does not provide admission to the Saturday Welcome Reception, plenary sessions, or meeting programming, or access to online meeting content. Exhibit-only passes are sold onsite at the MLA Registration Desk.
I am a CHLA Member. How do I register?
- Go to: www.mlanet.org.
- In the left column, it shows: "I am", select a CHLA/ABSC member, for Mosaic '16"
- New window shows, Welcome! Select "I'm New to MLANET: start your free guest account"
- New window shows: Create your profile: Enter your email, name, and mailing address and address type. You may choose to skip the other fields, which are optional. At the bottom, select "OK".
- New window shows: Membership Categories and Pricing, skip to the bottom and select "OK" (Ignore all the other fields)
- New window shows: "Success" the system means that you now have free guest access to MLANET (Ignore the part about you're an MLA member, it's only wishful thinking by the system.) For security purposes, you will get an email with a temporary password. Use it to Login to WWW.MLANET.ORG. Username is your email address. "Login" is in the upper right corner. Change the temporary password to one that's more convenient.
- When you're logged on to MLANET, in the top ribbon highlight "Meetings" and click "Mosaic '16", "Registration". Select "Register Now" to open the online registration.
- If you selected: Online registration, at the top it shows "Badge/Name Information" and asks: "Are you a member of CHLA/ABSC or another affiliate organization?" Select "Canadian Health Libraries Association (CHLA/ABSC)" from the drop down menu. (This will call up the CHLA/ABSC member rate)
- Continue to follow the prompts to complete your registration. When finished you will get an email confirmation.
- Login to MLANET
- Go to Mosaic '16 and follow the menu items to online registration or use left menu item: "Register Now"
- A new window will open with your registration form. Below "Badge/Name Information" is the question: "Are you a member of CHLA/ABSC or another
- affiliate organization?" In the drop down, select "I work for an Institutional member"
- The badge information is populated with your Name, Library, Institution, which you can change.
- Continue following the prompts to complete your registration.
Are continuing education courses included with registration?
No, CE courses are not included. CE course fees vary. For details on CE courses, see the "Schedule" area under "Continuing Education."
How do I add tickets and CE courses to my registration?
To change your registration such as updating an address or adding tickets or CE courses, click here.
What happens if I have to cancel?
All cancellations for meeting registration and continuing education (CE) courses must be submitted in writing and faxed to MLA Registration at 312.419.8950.
Meeting cancellations received by March 31, 2016, are subject to a $50 (CAD 64 for Canadian residents only) fee. You will be assessed a $50 (CAD 64 for Canadian residents only) fee for each CE course change or cancellation.
March 31, 2016, MLA will give refunds only for documented medical emergencies. Refunds will be processed within six weeks after the meeting. MLA will honor written requests to transfer meeting registration or CE registration to another person without charge.
Can I transfer my registration?
Yes, registration is transferable. MLA will honor written requests to transfer meeting registration or CE registration to another person.