Cost: $220 (nonmember, $400)
Attendance Maximum: 20
Instructor(s): Deborah H. Charbonneau, Librarian
III, Shiffman Medical Library, Wayne State University, Detroit,
Offered: Saturday, May 16, Noon4:00 p.m.
This course focuses on how to use surveys to obtain information
that is meaningful for improving the quality of your library services.
In particular, crafting effective survey questions to elicit informative
answers and constructing an effective questionnaire will be discussed.
In addition, survey clarity, sampling methods, reliability, validity,
privacy, confidentiality, and features of web survey tools including
SurveyMonkey will be covered.