Level: Beginning
Prerequisite: None
Cost: $210 (nonmember, $315)
Attendance Maximum: None

Instructor(s): Bradley A. Long, Head, Reference and Liaison Services, Health Sciences Library, SUNY Upstate Medical University, Syracuse, NY, and Peter M. Jucovy, Chair, Institutional Review Board, Philadelphia Veterans Affairs Medical Center, Philadelphia, PA

Offered: Friday, May 16, 8:00 a.m.–noon

Learn how to communicate more effectively with physicians. The overall goal is for librarians to understand the viewpoint of physicians during a library transaction and the ways the librarian can direct the interaction in a positive manner. The outcome of the course is that the librarian gains first-hand knowledge from a physician of what the physician's expectations are during a library transaction.