Attendance Maximum: None
Instructor(s): Sandra De Groote,
AHIP, assistant information services, Library of the Health Sciences,
University of Illinois-Chicago, and Scott Collard, assistant reference
librarian, Humanities and Social Sciences Reference Center, New
York University, New York, NY
Sunday, May 15, 8:00 a.m.-3:00 p.m.
Discover planning, implementing, and training
for virtual reference service, and develop detailed planning, action,
and training materials built especially for your institution. Investigate
virtual reference (VR) service options and VR software; examine
planning, communication, and action materials; and produce an implementation
and training schedule for your personnel needs.