MLA '05: Continuing Education Courses
A full description of the specific CE course appears below. For further information, or if you have other questions about MLA CE courses, contact Debra Cavanaugh, mlapd3@mlahq.org, 312.419.9094, x32.
| CE 201 Influential Leadership: Making a Difference That Lasts and Communication Mistakes Only Really, Really Smart or Busy People Make |
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Level: Beginning Instructor(s): Pat Wagner, co-owner, Pattern Research, Inc., Denver, CO Offered: Saturday, May 14, 8:00 a.m.-3:00 p.m. |
Learn to improve your influence in workplace relationships. Discover how to overcome barriers to success with staff, colleagues, decision makers, and your library's customers. Topics include how to fulfill management and professional duties, ethically influence behavior, sell change, share knowledge, create collaborative systems, and break through self-created glass walls and ceilings. |
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